More good service from MEC


in Canada, Daily updates, Ottawa, The outdoors

Once again, I have been reminded of why it makes sense to buy gear from MEC. On Friday, I was cycling along the Ottawa River pathway when I spotted a small beaver lodge in a little wooded area. I stopped, got out my camera (with 70-200mm lens) and approached the lodge, holding my handlebars with one hand.

I stuck around for a few minutes, trying to spot a beaver and snapping photos of birds while I waited. Eventually, I gave up and returned to the path. When I got there, I saw that the cable for my bike computer (which runs down to the sensor) got sheared off by an errant branch.

I went to MEC and, without a question or the need for a receipt, they gave my a replacement sensor, cable, and dock (they are one unit). They even offered to refill my water bottle for me.

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Emily May 9, 2009 at 7:08 pm


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