If anyone needs yet another reason to dislike OC Transpo (after this and this), it seems that they are trying to minimize the number of people who bought bus passes for December and who get the promised refunds:
Until Feb. 21, riders could bring their December passes to a kiosk and receive a full cash refund. But now that the deadline has passed, those still holding those passes must mail them to OC Transpo by Saturday and they will then receive a cheque in the mail â€” which may help those who gave up on the long line-ups at kiosks this past Saturday.
If riders miss the Feb. 28th deadline, they can exchange their December pass for a discount on a March pass.
The situation for those of us with annual passes remains ambiguous. We were being charged during the span when there was no bus service, and I don’t yet know what remedy (if any) will be offered.
Anyhow, those who bought monthly passes for December should mail them off as soon as possible.