I am thinking of switching hosting providers for this site. Those with a technical bent may wish to read on.
You may have noticed that page loading times on this site have been quite poor lately. Sometimes, they become extremely poor (taking more than 20 seconds to load the main page). I posted a question about it on Ask MetaFilter and it was suggested that I call the company. When I spoke with the tech support people at GoDaddy and they say that page load times of 14-15 seconds are “not bad” for shared hosting. I disagree. This is especially true since I am only using 0.10% of the bandwidth allocated to me.
GoDaddy also said that the only way to get faster load times would be to upgrade to a dedicated server, which would cost more than $1500 a year.
Does anyone have experience with other hosting companies that have been more helpful? With GoDaddy, I am paying about US$45 per year for 5 gigabytes of storage and 250 gigabytes a month of bandwidth. That also includes the cost of the domain. I would be willing to pay a bit more for faster page loads and a more reliable MySQL server. The GoDaddy versions seem to have trouble frequently.